Pest Control Custom House
When the report comes from a loft
Say whether the animal has been seen or whether the only evidence is noise. Timing, visible entry points and photographs taken from ground level can help plan the investigation. Do not climb onto the roof, disturb insulation or block an opening to test what is living inside.
Call 020 3514 3293How pest control in Custom House works
The process for pest control in Custom House is guided by the concern you report and the conditions assessed on site. We discuss the findings clearly before the next stage of work is agreed.
Tell us about the signs
The process starts with your account of the activity, including whether you have seen an animal, found damage or simply heard movement in an inaccessible space. Before the appointment, explain any time or access constraints and ask which preparation is appropriate, rather than carrying out a major clearout without specific guidance.
Inspect the affected spaces
During the inspection, we consider the accessible affected areas and the evidence within them, looking at where activity is concentrated and how the spaces connect. The aim is a clear explanation of the problem and its practical context, rather than a list of possible pests disconnected from the evidence at your property.
Agree the right approach
The plan is shaped around the property and the pest involved, with a clear explanation of the work proposed and any conditions that affect its practical scope. If someone else will be present for treatment, pass on the agreed access arrangements and instructions so the person meeting us understands the proposed work at the property.
Follow through and prevent
We discuss how to follow the specific aftercare guidance and explain any restrictions that continue after treatment, keeping those instructions linked to the approach used at your property. We discuss the purpose of any proposed follow up and the changes relevant to the property, rather than promise that one visit will resolve every possible contributing condition.
Contact Pestsman with your observations and ask about the practical arrangements for an inspection at the premises.
Discuss an inspectionReports that differ between occupiers
Ask each person to describe what they actually observed, including the time and location. A bite, a sound and an insect sighting may not refer to the same issue. Keeping the reports separate helps the inspection test the evidence instead of starting from an unsupported diagnosis.
Ask for preparation that matches the method
Preparation is part of the treatment plan, not a universal checklist. Ask which rooms need clearing, what should remain undisturbed and whether belongings require separate attention. If an instruction is impractical, tell the team before the appointment so the proposed work and access can be discussed.
Ask before removing monitoring items
A device or marker may remain useful after the most obvious signs have reduced. Follow the instructions about when it should be checked or removed. If it presents an access problem, contact the team rather than relocating it and leaving an incomplete record of the monitoring period.
Make the full postcode part of the booking
A local area name can cover several streets and different types of property. Give the complete postcode, building number and correct entrance when discussing the visit. Add any reception or concierge procedure so the address and access arrangements are unambiguous.
What if the affected area is inaccessible?
Say so when arranging the visit. Explain whether the obstacle is a locked room, a fitted appliance, a roof or another restriction. The team can discuss the inspection limits and any further arrangements needed before that space can be included.
Service starting prices
| Treatment | From |
|---|---|
| Mice | £85 |
| Rats | £95 |
| Bed bugs | £145 |
| Cockroaches | £110 |
| Wasps | £85 |
| Ants | £75 |
Confirm the scope, access and any return visits in your quote.
Nearby coverage
Discuss an inspection
Call with the postcode, signs and access details.